Privacy Policy

Information we process

Zenaian processes the information needed to provide the website, account system, and browser-extension workflow:

• Account and authentication information, such as your name, email address, profile image, sign-in methods, and active sessions, is managed through Clerk.
• Captured question images and any optional custom instruction you provide are sent for analysis when you use the extension.
• Limited technical and security information may be processed to operate the service, diagnose errors, enforce limits, and prevent abuse.
• Extension-pairing and device-session records include account and Clerk session identifiers, the authorized extension ID, token versions, expiration and revocation times, and last-seen timestamps. Session secrets are protected and are not stored as reusable plaintext credentials.
• Plan, subscription, checkout, payment-state, dispute-state, and question-usage records are processed to operate paid access. Payment details are collected by Whop, not by Zenaian.
• Hosting, authentication, payment, and security providers may automatically process network and device information such as IP address, browser or user-agent information, request timing, and diagnostic events.

How we use information

We use this information to authenticate your account, connect the website with the extension, analyze submitted questions, return answers, administer plans and question allowances, reconcile subscriptions, maintain reliability, investigate errors, and protect Zenaian against fraud and misuse. We do not sell personal information or use captured question content for targeted advertising.

Service providers

Zenaian relies on service providers to operate: Clerk for authentication and account management, Render for hosting and PostgreSQL storage, xAI for AI-based question analysis, and Whop for checkout, subscription, and payment administration. Information is shared with these providers only as needed for their role in delivering the service, and their own terms and privacy practices also apply. We may also disclose information when reasonably necessary to comply with law, protect rights or safety, investigate abuse or fraud, or complete a business reorganization subject to appropriate safeguards.

Storage and retention

Zenaian is designed not to save captured screenshots as application or database records. Screenshots and custom instructions are held only for transient analysis and are cleared from Zenaian's active analysis job after completion, cancellation, or timeout. xAI receives the submitted image and prompt to perform the requested analysis under its own data practices.

Account information remains available through Clerk while your account exists. Extension pairing grants expire quickly; device sessions and related identifiers are retained until expiration, revocation, cleanup, or as reasonably needed for security. Billing memberships, checkout records, question-usage counters, and payment-state history are retained to administer access, reconcile Whop state, prevent duplicate charges, resolve disputes, and meet legal or accounting obligations. Sanitized webhook metadata and cryptographic hashes may be retained for audit and replay protection; raw payment webhook bodies are not retained as billing records.

Your choices

You can review profile details, connected sign-in methods, and active sessions from the account page, sign out, cancel or reactivate an eligible renewal, and remove the Chrome extension. You may contact us to ask about applicable access, correction, or deletion rights. Some billing, fraud-prevention, security, and transaction records may need to be retained after an account is closed. Avoid including personal, confidential, or sensitive information in screenshots or custom instructions unless you have permission and it is necessary.

Children and international use

Zenaian is not directed to children under 13, and we do not knowingly collect their personal information. Users below the age of majority must have permission from a parent or legal guardian. Because our providers and infrastructure may operate in multiple countries, information can be processed outside your country of residence, subject to applicable safeguards and law.

Security

Zenaian uses encrypted network connections, authenticated API requests, extension-bound device sessions, restricted website origins, server-authoritative quotas, signed billing webhooks, and production account controls. No internet service can guarantee absolute security, but we maintain safeguards proportionate to the information the product processes. If you believe your account or data has been compromised, contact us promptly.

Policy changes and contact

This page will be updated as data controls and legal requirements are finalized. Material revisions will include a new update date. Privacy questions and requests may be sent to sneaksolve@gmail.com.